Advancing Decisions About Virtual Service Encounters

Recruiting N/A Interventional Study
Health Care Costs Delivery of Health Care
No Placebo Group Every participant receives an active treatment — no one gets a placebo.
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At a Glance
Age
18 and older
Sex
Any
Study type
Interventional
Purpose
Health Services Research
Participants needed
600 (estimated)
Sponsor
VA Office of Research and Development · Federal
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About This Trial
Expanded availability of virtual care encounters in Primary Care provides new opportunities to improve Veterans' outcomes by aligning encounter modalities with their needs and preferences. Yet, Veterans and their Primary Care physicians (PCPs) lack personalized information about the benefits and costs of different Primary Care modalities that is needed to maximize the value of Primary Care encount…
Trial Locations
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Eligibility Criteria
Inclusion Criteria: * Veteran inclusion criteria are having an upcoming face-to-face (F2F), telephone, or VA Video Connect (VVC) appointment in the next 8 to 12 weeks * Having at least 3 Primary Care F2F, telephone, or VVC encounters in the previous 12 months * Able to provide informed consent * Wi…
Contacts

Jeffrey T Kullgren, MD MPH MS

(734) 845-5290

Jeffrey.Kullgren@va.gov

CONTACT

Nora A Metzger, BA MSW

(734) 222-7682

nora.metzger2@va.gov

CONTACT