No Placebo Group
Every participant receives an active treatment — no one gets a placebo.
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At a Glance
Age
18 and older
Sex
Any
Study type
Interventional
Purpose
Supportive Care
Participants needed
60 (estimated)
Sponsor
University of Utah · Other
Who this trial is looking for
This trial is looking for cancer patients or their caregivers who live in rural areas. Participants will use a chatbot to get information about insurance and costs related to cancer care.
Are You a Good Fit for This Trial?
You may be able to join if
I am an adult aged 18 or older
I am a cancer patient or a caregiver responsible for my cancer care finances
I live in Utah, Idaho, Wyoming, Montana, or Nevada
I can read and write in English
I live in a rural area as defined by specific ZIP codes
You may not be able to join if
I do not live in Utah, Idaho, Wyoming, Montana, or Nevada
I can only speak Spanish or another language besides English
I am a caregiver who is not responsible for the financial aspects of cancer care
I live in an urban area
Summarized in plain language from this trial's official eligibility criteria.
The full criteria are further down this page — only the research team can
confirm whether you qualify.
Think this trial could be right for you?
Answer three quick questions written from this study's own rules to see if you may qualify. No account needed to find out.
This is a randomized, two-arm, parallel-group pilot trial investigating a new chatbot tool designed to support cancer patients and caregivers, particularly those in rural communities. Approximately 60 participants will be randomized 1:1 to interact with either a hybrid chatbot or an AI-enabled chatbot. Participants will use their assigned chatbot to obtain clear and helpful information related to …
This is a randomized, two-arm, parallel-group pilot trial investigating a new chatbot tool designed to support cancer patients and caregivers, particularly those in rural communities. Approximately 60 participants will be randomized 1:1 to interact with either a hybrid chatbot or an AI-enabled chatbot. Participants will use their assigned chatbot to obtain clear and helpful information related to insurance, travel costs, and other financial aspects of cancer care.
Trial Locations
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Facility
City
State
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Status
Eligibility Criteria
Inclusion Criteria:
* Adults (18 years and older)
* Cancer patients or financially responsible caregivers of cancer patients who:
* Reside in the Huntsman Cancer Institute's five-state catchment area (Utah, Idaho, Wyoming, Montana, and Nevada),
* Are able to read and write in English, and
* Live in…
Inclusion Criteria:
* Adults (18 years and older)
* Cancer patients or financially responsible caregivers of cancer patients who:
* Reside in the Huntsman Cancer Institute's five-state catchment area (Utah, Idaho, Wyoming, Montana, and Nevada),
* Are able to read and write in English, and
* Live in a rural area, defined by endorsement of a residential ZIP code classified as non-metropolitan (RUCA codes 4-10) per the USDA Rural-Urban Commuting Area Codes.
Exclusion Criteria:
* Respondents who do not live within this 5-state region--The SAFE toolkit material was developed for the Huntsman Cancer Institute patient population which serves UT, ID, MT, WY, \& NV
* Respondents who only speak Spanish or other exclusively non-English speaking groups--The large language model for the chatbot will be developed in the English language. As non-English language training for the chatbot is not part of the scope of this study, participants who are unable to read and write in English may not be appropriate. As such, we will not be recruiting participants who only speak Spanish or other exclusively non-English speaking groups. Future studies will include adaptation of the chatbot to other languages.
* Caregivers who are not primarily responsible for the financial aspects of patients' cancer care--The topic of financial hardship of cancer care may be less relevant for caregivers who are not financially involved in care.
* Non-rural dwelling
Contacts
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